Customer Service

We hope you have found the information on our Web site useful. However, we understand that we may not have been able to answer all of your questions. Our customer service center is open weekdays from 8 a.m. to 5 p.m. Eastern time to assist you. Please call us at 1-800-652-0550 to contact one of our customer service representatives, who will be happy to respond to your inquiry.

To insure the highest level of customer service, PPL Gas Utilities records 100 percent of incoming customer calls. If you do not want your call recorded, you can write to:

PPL Gas Utilities
Customer Service
P.O. Box 508
Lock Haven, PA 17745

Or fill out the form below. To better serve you, please fill out all fields if applicable.

NOTE: If you smell gas or have a gas emergency, call 1-800-652-0550 at any time. DO NOT use this form.