Understand Your Account

This is the place to find answers to your account questions.

Whether you want to know the definition of every term on your energy bill, learn how to read your meter, sign up for automatic bill pay, or browse our newsletter for information about natural gas, Understand Your Account will give you the information you’re looking for.

Reading Your Bill

Your PPL Gas Utilities bill separates various charges that at one time were bundled together. This section will help you identify each component of your bill to understand your total energy cost.

Reading Your Meter

Your meter measures the electricity you use. Trained PPL Gas Utilities service technicians read your meter to determine your energy usage so we can bill you the correct amount. This section of the site tells you how you can monitor your energy usage to determine how much you are using at any given time.

Paying Your Bill

PPL Gas Utilities continually seeks ways to make bill payment more flexible and convenient for our customers. You can find information on bill payment options, automatic bill payment and other special services in this section.